Floodwater can hide electrical and contamination hazards. Do not enter unsafe standing water. Call emergency services for immediate danger.
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NYC flood recovery guide

Basement Flood Cleanup in New York City

Basement flooding can involve electrical hazards, contamination and water trapped in walls or flooring. Stay out of unsafe water and keep the area isolated.

Check electrical and contamination risks first

If water may be electrified, do not enter the basement. Contact emergency services or the utility for immediate danger. Treat outside or sewage-related water as contaminated.

Do not run household pumps or fans in unsafe or contaminated areas. Building management may need to address the source and access.

Basement drying includes concealed materials

Water can enter drywall, insulation, subfloors and stored belongings. A provider can assess what can be dried and what porous materials should be removed.

Ask how extraction, disposal, cleaning, drying and moisture checks are handled. Any later finishing or reconstruction should be scoped separately.

REMOVE WATER · DRY THE STRUCTURE · PLAN REPAIRS

Start the recovery with a clear next step.

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