Floodwater can hide electrical and contamination hazards. Do not enter unsafe standing water. Call emergency services for immediate danger.
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NYC flood recovery guide

Apartment Flood Cleanup in New York City

Apartment flooding can affect several owners and building systems. Coordinate safe access, documentation and drying with management and the cleanup provider.

Coordinate without delaying mitigation

Notify the super, landlord or managing agent as appropriate. They may need to control a shared riser, authorize access or check neighboring units.

Keep occupants away from unsafe water and avoid moving wet belongings through common areas. Building rules may govern elevators, debris removal and work hours.

Responsibility and coverage vary

The source, ownership documents and policies can affect who handles repairs and costs. Avoid making assumptions before reviewing the building and insurance requirements.

Ask the provider for written mitigation scope and documentation that can be shared with management and insurers. The referral service does not determine legal or coverage responsibility.

REMOVE WATER · DRY THE STRUCTURE · PLAN REPAIRS

Start the recovery with a clear next step.

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Call for flood restoration availability